Return Policy

At Greenhands, we prioritize customer satisfaction and are committed to delivering the highest-quality products. If you are not fully satisfied with your purchase, please review our return policy below:

Eligibility Criteria: If the product is damaged, defective, or incorrect upon delivery, you may request a return or replacement.

Eligibility for Returns: If the product is damaged, defective, or incorrect upon delivery, you may request a return or replacement. Please notify us within 48 hours of receiving the product with clear photos of the issue.

Return Conditions:

* The product must be unused, unopened, and in its original packaging.
* We do not accept returns for products that have been opened, used, or tampered with.

Damaged or Defective Products: Please notify us within 48 hours of receiving the product with clear photos of the issue.

Return Conditions:

* The product must be unused, unopened, and in its original packaging.
* We do not accept returns for products that have been opened, used, or tampered with.

Return Process:
Raise a Request: Contact us at mani@greenhands.in or WhatsApp 9042642642 with your order details and issue description.
Approval & Pickup: Once approved, our team will coordinate the pickup or guide you through the return process.
Refund or Replacement: After inspection, we will initiate a refund or replacement as applicable.
Refund Process:
Refund Method: Refunds will be credited back to the original payment method.
Processing Time: Refunds will be processed within 7-10 business days after return approval.
Need Assistance?
For any questions or concerns, feel free to contact our support team at:

📞 Customer Support: +91 9042 642 642
📧 Email: mani@greenhands.in

Thank you for choosing Greenhands! We are committed to ensuring a healthy, happy experience with every purchase.